‘We’ve been doing everything we can’

An official with Northeast Georgia Health System (NGHS) said Tuesday the system’s negotiators have been “doing everything we can” to resolve the year-old dispute with United Healthcare that left thousands without health insurance.

“It’s been about a year since United Healthcare forced Northeast Georgia Health System out of network, and we are still no closer to a resolution,” Steve McNeilly said. “I know it’s been frustrating for our community, but we’ve been doing everything we can to work with patients to ensure there are no gaps in their care.

McNeilly, Chief Operating Officer of Population Health & Vice President of Managed Care Operations for the health system, went on to say that “as far as the actual negotiations, we have not heard from United’s team since late 2023, even after multiple attempts to meet with them.”

The contract expired May 1 and attempts by 97.5 GLORY FM to get an update from both NGHS and United failed in the weeks leading up to that date and there still hasn’t been any contact from United.

EARLIER STORY. POSTED APRIL 30: NGHS/United Healthcare: One year later 97.5 Glory FM | North Georgia’s Family Radio Station (wgtjradio.com)